Privacy Policy

At Safeppay, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you access or use our website and services.

1. Information We Collect

We may collect the following types of personal and technical information:

• Identity Information – Full name, email address, phone number
• Financial Information – Bank details, transaction data, billing information
• Technical Data – IP address, browser type, device info, usage statistics
• KYC Documents – PAN, Aadhaar, business documents as required by law

2. How We Use Your Information

Your data is collected to provide and improve our services. Specifically, we use your information to:

• Process payments and conduct transactions securely
• Perform KYC verification and regulatory compliance
• Provide customer support and account updates
• Send transactional notifications and alerts
• Improve website functionality and user experience
• Prevent fraud, abuse, and unauthorized access

3. Data Security

We employ advanced encryption, firewalls, and secure servers to protect your data. However, no online system is 100% secure. We encourage you to protect your credentials and report any suspicious activity immediately.

4. Sharing of Information

We do not sell your personal data. We may share your information under the following circumstances:

• With trusted third-party payment partners and service providers under strict confidentiality
• With legal, regulatory, or government authorities when required by law
• In the event of a merger, acquisition, or business transfer (with notice)

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, store session data, and analyze traffic. You can disable cookies through your browser settings, but some features of our platform may not function correctly.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your data
• Withdraw consent or request deletion of your account

To exercise these rights, contact us at safeppayofficial@gmail.com.

7. Retention of Data

We retain your personal data only as long as necessary for the purposes mentioned above or as required by applicable law, especially for audit, legal, and compliance obligations.

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with the updated effective date. Continued use of our services implies your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Email: safeppayofficial@gmail.com
• Address: 2nd Floor Lalwani Triumph, Viman Nagar Ave 2, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014